Shipping policy
Shipping Policy
**Last updated: September 13, 2026**
At Cantrip Forge, we make many of our products to order and take care to package every order securely so it arrives ready for your next game, collection, or adventure.
Processing Times
Most orders are processed and shipped within **3–5 business days**.
Because many of our products are 3D printed to order, larger orders may require additional processing time. If your order requires additional time, we'll let you know.
Processing times do not include shipping transit time.
Shipping Options
We currently ship within the United States using **USPS and UPS**.
USPS Ground Advantage
USPS Ground Advantage is our standard shipping option.
**Free shipping on orders of $60 or more**
* Orders under $60 are charged the applicable shipping rate shown at checkout.
* Transit times are estimated by USPS and are not guaranteed.
UPS Next Day Air
For customers who need their order quickly, we offer UPS Next Day Air.
**Free UPS Next Day Air shipping on orders of $100 or more**
* Orders under $100 are charged the applicable shipping rate shown at checkout.
* Next Day Air delivery applies to the carrier's eligible delivery timeframe and does not include our 3–5 business day processing time.
**Important:** Selecting UPS Next Day Air does not automatically mean your order will ship the same day. Orders still require our normal processing time unless otherwise stated.
Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Tracking updates may take some time to appear after your package has been accepted by the carrier.
Delivery Delays
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Cantrip Forge is not responsible for delays caused by the shipping carrier, severe weather, holidays, incorrect addresses, or other circumstances outside our control.
Lost or Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please check around your delivery area and with household members or neighbors. You may also contact the carrier directly.
If your package appears to be lost in transit, please contact us and we'll work with you to determine the appropriate next steps.
Damaged Packages
We package our products carefully, but shipping damage can occasionally occur.
If your order arrives damaged, please contact us as soon as possible and provide photos of the damaged item and packaging. We'll review the issue and work with you on a resolution according to our Refund and Return Policy.
Incorrect Shipping Address
Please carefully review your shipping address before completing your order.
If you notice an incorrect address after placing your order, contact us as soon as possible. If the order has not yet shipped, we'll do our best to correct it.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
Questions
If you have questions about shipping or your order, please contact us through our website and we'll be happy to help.